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Legal

Terms of Service

Last updated: October 24, 2026

These terms are the agreement between you and [BUSINESS NAME] (“Wikain”, “we”, “us”) for using the Wikain website and videos. By creating an account or using Wikain, you agree to them.

Your account

You need an account to watch videos. Please give a real email address, keep your password private and tell us if you think someone else is using your account. You must be at least 13 to use Wikain, and if you are under 18 you need permission from a parent or guardian. One account is for one person.

Plans

  • Free: a free account gives you access to the videos marked Free. No payment details are needed.
  • Premium: unlocks the full video library and new releases. Premium costs US$11.99 per month, or US$119.88 per year (US$9.99 per month, billed yearly).
  • Universities and organizations: group plans are agreed separately in writing. Contact us through the support page.

Prices are shown in US dollars and may not include taxes that apply where you live. If we change prices, we will tell you at least 30 days before the change affects your subscription, and you can cancel before it does.

Billing and renewal

Premium is a subscription paid through [PAYMENT PROVIDER]. It renews automatically at the end of each month or year until you cancel. By subscribing, you authorize us, through [PAYMENT PROVIDER], to charge the plan price on each renewal date. If a payment fails, Premium access may be paused until the payment goes through.

Cancelling

You can cancel at any time from your [PAYMENT PROVIDER] account or by contacting us. When you cancel, you keep Premium until the end of the period you have already paid for, and you will not be charged again. Your free account and progress stay in place.

Refunds

Refunds are covered by our Refund Policy, which is part of these terms. In short: if you are not happy, ask within 14 days of your first Premium payment for a full refund.

Using the videos

Wikain videos, transcripts and other materials belong to us or the people we work with, and are protected by copyright. We give you a personal, non-transferable right to watch them for your own learning while your account is active. You agree not to:

  • Download, record, copy or re-upload the videos, except where a feature we provide allows it.
  • Share your login or let other people use your account.
  • Use Wikain content for commercial purposes, such as in paid classes, without a written agreement with us.
  • Try to get around the paywall, interfere with the site, or access it with bots or scrapers.

Our service

We work hard to keep Wikain available and to keep adding new videos, but we cannot promise the service will always be uninterrupted or error-free. We may change, add or remove videos and features over time. Wikain is a learning resource: everyone learns at their own pace, and we do not guarantee any particular level of fluency or results.

Ending your account

You can delete your account at any time by contacting us. We may suspend or close accounts that break these terms, for example by sharing logins or copying videos. If we close a paid account without a good reason, we will refund the unused part of your subscription.

Limits on our responsibility

To the extent the law allows, Wikain is provided “as is”, and we are not liable for indirect or unexpected losses. Our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

Changes to these terms

We may update these terms from time to time. If a change is important, we will tell you by email or on the site before it takes effect. If you keep using Wikain after that, you accept the new terms; if you do not agree, you can cancel.

Governing law

These terms are governed by the laws of the Republic of the Philippines. If you live in another country, you may also have rights under the consumer laws of that country.

Questions about this page? Email us at support@wikain.com or use our support form.
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